Shipping policy

Shipping Policy

Last Updated: November 2025

Delivery Coverage

We offer delivery across Kuwait, ensuring fast and reliable shipping straight to your doorstep.

Processing & Delivery Time

• Order Processing: Within 24 hours (excluding weekends & public holidays).
• Standard Delivery: 1–2 business days within Kuwait.

Shipping Charges

A fixed delivery fee applies to all orders. The shipping charge will be displayed at checkout before you confirm your order.

Delivery Requirements

• Please provide accurate delivery address and contact details to avoid delays.
• If you're unavailable during delivery, kindly coordinate with our team to reschedule.

Damaged or Missing Items

If your package arrives damaged or with missing items, please contact us within 24 hours of delivery. We will assist you immediately.

Returns & Exchanges

For return or exchange requests, please refer to our Return & Refund Policy.

Need Help?

📧 Email: care@glowtayo.com
📞 Phone: +965 6609 3164