Privacy policy

Privacy Policy

Last Updated: November 2025

GlowTayo (“we”, “us”, “our”) operates this website and provides all related products, services, features, and tools (the “Services”). GlowTayo is powered by Shopify, which enables us to run our online store and process transactions. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By accessing or using our Services, you agree that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

  • Contact Information: Name, phone number, email address, billing and shipping address.
  • Order & Transaction Data: Items viewed, added to cart, purchased, returned, or exchanged.
  • Payment Information: Processed securely through Shopify and payment providers.
  • Account Information: Login details, preferences, saved addresses.
  • Device Information: IP address, browser type, device type, and network details.
  • Usage Information: Your interactions with our website, pages visited, time spent, and actions taken.
  • Communications: Messages sent to us via email, WhatsApp, or website forms.

Note: GlowTayo is a reseller of third-party beauty and cosmetic brands. We do not manufacture products listed on our website.

How We Collect Information

We collect personal information from:

  • Direct Interactions: When you make a purchase, create an account, or contact us.
  • Automatic Data: Using cookies, tracking technologies, and Shopify’s built-in systems.
  • Service Providers: Payment processors, delivery partners, analytics tools.
  • Third Parties: Marketing partners, advertising platforms, and social media integrations.

How We Use Your Information

  • To Provide and Improve Our Services: Process orders, manage deliveries, returns, exchanges, and user accounts.
  • Marketing: Send promotional emails or ads based on browsing and purchase behavior.
  • Security: Prevent fraud, verify identity, and protect customer accounts.
  • Customer Support: Respond to inquiries, assist with issues, and manage your relationship with us.
  • Legal Compliance: Meet legal obligations, respond to requests, and enforce our policies.

How We Share Your Information

We may share your information with:

  • Shopify: For store hosting, payments, analytics, and security.
  • Service Providers: Delivery couriers, payment processors, marketing partners.
  • Legal Authorities: When required by law or to protect our rights.
  • With Your Consent: When you direct us to share information (e.g., social login, shipping preferences).

Shopify may use aggregated and anonymized data to improve its services. You can review Shopify’s privacy practices here:
Shopify Privacy Policy

Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy or security of those websites. Please review their policies before providing any personal information.

Children’s Data

Our Services are not intended for individuals under the age of majority. We do not knowingly collect information from children.

Security & Data Retention

While we take steps to protect your data, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to provide Services, comply with legal requirements, and maintain business records.

Your Rights

You may have the right to:

  • Access your personal information
  • Request deletion of your information
  • Request corrections to inaccurate data
  • Request a copy of your data (where applicable)
  • Manage email communication preferences

You may exercise these rights by contacting us using the information below. We may request identity verification before fulfilling your request.

International Transfers

Your data may be transferred and processed outside your country, including by Shopify or our service providers. Where required, we use approved legal mechanisms to protect your information.

Changes to This Policy

We may update this Privacy Policy periodically. We will revise the “Last Updated” date when changes are made.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

📞 Phone/WhatsApp: +965 6609 3164
📧 Email: care@glowtayo.com